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Designing for Holistic Healthcare: A UX Challenge

Summary: VICTORINE AMANI NYAGWALA discusses a product concept called SoulShape, aimed at facilitating holistic healthcare by coordinating care across various disciplines. The tool uses a "signal" system to maintain professional autonomy while enabling collaboration among healthcare providers. VICTORINE AMANI NYAGWALA seeks insights from others on balancing collaboration with autonomy, the role of care coordinators, patient engagement in complex care, and successful collaboration patterns in multidisciplinary healthcare systems. They welcome feedback from professionals in healthcare, enterprise systems, or cross-functional product development.
AI Summary

Hey everyone 👋

I'm exploring a product concept called SoulShape, a tool designed to make holistic healthcare practical to deliver.

Rather than focusing on a single treatment path, SoulShape is built around coordinating care across multiple disciplines. It starts with weight-loss management as its proving ground, bringing together medical professionals, nutritionists, behavioural coaches, care coordinators, and patients through a shared coordination layer.

One of the challenges I've been thinking about is:

How do we design healthcare products that enable multidisciplinary collaboration without taking ownership away from the specialists involved?

The concept uses structured "signals" instead of shared records. Professionals remain in control of their own domains, while sharing only the context another professional needs, such as risks, constraints, status updates, or hand-offs. Patients also get access to this same signal layer, giving them a portable, understandable view of their care that can travel with them between facilities.

I'd love to hear how other designers think about problems like this.

Some questions I'm exploring:

  • How should healthcare products balance collaboration with professional autonomy?

  • What role should a care coordinator play in digital systems?

  • How can we help patients understand and participate in complex care journeys without overwhelming them?

  • Have you designed systems where multiple specialists collaborate around the same person? What patterns worked well?

I'm particularly interested in hearing from anyone working in healthcare, enterprise systems, or products involving cross-functional collaboration. Happy to share more about the research and design process behind SoulShape.
My LinkedIn profile is https://www.linkedin.com/in/victorine-nyagwala/ or better yet you can reach me on victorinenyagwala@gmail.com

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